Getting started on a project with the CNP Integrations team is easy and risk free. Our streamlined support infrastructure and team of highly skilled professionals will guide you through a proven process of success. We pride ourselves on delivering the highest standard of customer service and quality support at the best possible value.

  1. Contact a CNP project consultant to review your project needs [ Schedule a Meeting ]
  2. CNP Confirms requirements and sends estimate and SOW
  3. CNP Explains Terms of service and engagement process in great detail [Terms of Service ]
  4. Client confirms SOW and makes minimum purchase of 10 hour block of support time [Purchase Support ]
  5. Client fills out Credit Application and return to CNP.
  6. CNP sets up client accounts and project profiles [Collaboration tools ]
  7. Kick off meeting with CNP project manager and client defines priority action items and execution timeline.
  8. Account is reconciled and invoiced monthly
  9. PM and Client communicate as required to meet project objectives
  10. Regular IPR's (in process reviews) with CNP program managers help keep project on track, within budget and assure client satisfaction.
  11. 24/7 support portal offers complete access to account information and real time project collaboration.

Once a project is completed CNP offers 24/7 ticketing support and full service ongoing maintenance as you need it and when you need it.